FAQ | Beauty Services & Policies in Vancouver
Frequently Asked
Questions
Frequently Asked
Questions
1. Can I reschedule or cancel my appointment?
We kindly ask for at least 24 hours’ notice if you need to
cancel or reschedule your appointment.
2. What is your cancellation and no-show policy?
Cancellations made with less than 24 hours’ notice will incur a 50% fee of the scheduled service.
No-shows will be charged 100% of the service fee.
This helps us offer your spot to another client and keep our schedule running smoothly. Thank you for your understanding and respect for our time.
3. Do I need to pay a deposit to book?
No deposit is required at this time.
However, we kindly ask that you honor your booking and notify us promptly if you need to reschedule. This helps us accommodate other clients on our waiting list.
4. How should I prepare for my lash appointment?
Please arrive with clean skin and no makeup around the treatment area. Avoid using oils or creams, on the day of your appointment for best results.
5. Is brow tinting safe for sensitive skin?
Yes. We use high-quality, gentle tints designed for sensitive areas.
If you have allergies or reactive skin, let us know beforehand.
We can perform a quick patch test 24–48 hours before your appointment to ensure safety and comfort.
6. What’s the difference between Nanoblading and Microblading?
Both are semi-permanent brow techniques, but Nanoblading uses an ultra-fine needle to create more precise strokes.
It’s gentler on the skin, allows better pigment retention, and is ideal for clients seeking a soft result, especially on thinner or more delicate skin.
What’s the purpose?
To enhance what’s already yours. Nanoblading adds softness, symmetry, and natural definition to your brows without exaggeration. It’s all about framing your face in the most elegant and subtle way.
Who is it for?
Nanoblading is for who wants more definition, volume, or balance in their brows.
Perfect for those who overplucked in the past, have uneven shapes, or just want to simplify their beauty routine without compromising on natural results.
Does it hurt?
It’s not painful, but you might feel a slight discomfort—most clients say it’s very tolerable.
How long does it last?
Between 6 to 18 months, depending on your skin type and aftercare.
7. Does Botox affect the Nanoblading?
We will not perform nanoblading if you have had Botox or filler near the eyebrow area. You must wait 3 weeks prior to your appointment for the Botox and filler to settle in your skin.
8. Will my skincare routine affect my Nanoblading?
Yes! Certain skincare products can gradually lighten your cosmetic nanoblading over time.
Chemical exfoliants and anti-aging ingredients such as retinol, glycolic acid, lactic acid, and similar actives increase skin cell turnover and exfoliation, which can cause pigment fading in the brow area.
For best results, we recommend:
- Discontinuing these products at least 3–4 weeks before your microblading session.
- Avoiding direct use of these products on or around the treated area after healing, to help preserve your results for as long as possible.
9. What languages do you offer services in?
Services are offered in English and Portuguese.
Still have
Questions?
If you couldn’t find the answer you were looking for, we’re here to help. Reach out to us and our team will be happy to provide personalized support and guidance tailored to your needs.